Shipping policy
🚚 Cap Cartel Shipping Policy
At Cap Cartel, we aim to get your order to you as quickly and efficiently as possible. Below is everything you need to know about our shipping process.
📦 Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). You’ll receive an email confirmation with tracking details as soon as your order has shipped.
🇬🇧 UK Shipping
- Standard Shipping (2–3 business days): £3.99
- Express Shipping (1–2 business days): £6.99
- FREE Standard Shipping on orders over £50
We use trusted carriers such as Royal Mail and Evri for fast, reliable service.
🌍 International Shipping
(optional section – include only if you’re shipping outside the UK)
We currently only ship within the UK. International shipping is coming soon — follow us on Instagram [@capcartel] for updates.
🔍 Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email so you can follow your delivery in real time. If you haven’t received it, check your spam or reach out to us.
❗ Delays & Issues
While we always aim to deliver on time, occasional delays can happen due to weather, holidays, or carrier issues. If your order hasn’t arrived within 7 working days, contact us at support@capcartel.com and we’ll sort it out.
💬 Questions?
If you need help with your order, shipping options, or anything else — hit us up on our Contact Page or drop us an email. We’re here to help.